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FAQs

Shopify to Magento Q&A
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What situation or reason would I want to opt to have the additional service to use the Shopify to Magento Connector?

Posted by admin

If you would like a purchase-and-go experience where you will not have the time to do the installation, monitor its progress, get the errors/issues escalated and resolved, and just want it to be done when you get back to your desk – this is the service for you.

Category: Shopify to Magento
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What happens if there is a data issue/errors with the Shopify to Magento connector?

Posted by admin

All data issues will be listed out and be Emailed to you t which point you can get assistance with support on any of these errors/issues.

Category: Shopify to Magento
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How far back will the Shopify to Magento connector retrieve data?

Posted by admin

This connector will retrieve all possible data to the transferred.

Category: Shopify to Magento
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What happens after I installed and configured the Shopify to Magento connector?

Posted by admin

The connector will start gathering your data, and start transferring it to the new store.

Category: Shopify to Magento
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What will I need to install the Shopify to Magento Connector?

Posted by admin

You will need the base web address of Shopify (xxxxxxx.myshopify.com), your credentials for the store and the location of the Magento store (http://yourmagentostore.com) with its credentials.

Category: Shopify to Magento
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Where do I install the Shopify to Magento Connector from?

Posted by admin

In My Account, you will see a link for you to click on and install the connector from there.

Category: Shopify to Magento
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What Order Fields are being sent over to Magento from Shopify?

Posted by admin

The following are sent over – OrderID, Product Descriptions, Product price, Quantity of the Product ordered, Customer Details/Shipping Address, Order Comments, Order date, Order totals and Order Status.

Category: Shopify to Magento
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What Product Fields are being sent over to Magento from Shopify?

Posted by admin

The following are sent over – SKU code, Product Name, Description, Stock Quantity, Stock Status, Model, Weight, Base Product Image, Additional Images, Base Price, Assignment of Product Categories Attributes (Color, Size, Texture, etc), Variants form Simple Products as part of Configurable products in Magento for easy management.

Category: Shopify to Magento
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What Customer Fields are being sent over to Magento from Shopify?

Posted by admin

The following are sent over – CustomerID (unique ID), Username, First Name, Last Name, Email, DOB, Address fields.

Category: Shopify to Magento
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What will the Shopify to Magento Migration Connector move over?

Posted by admin

This connector is made for store migration between Shopify and Magento in bringing over 3 key areas of the store: Customer (Email, Name, Addresses, Phone details) Products (Descriptions, images, variants) and Orders (re-creates historical orders in Magento so you can see them in My Account)

Category: Shopify to Magento
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How does this Shopify to Magento Connector work?

Posted by admin

This tool allows you to configure both sides of the stores to then get permissions to pass the store contents from one side to the other with security. It will move Customers, Products, and Orders to Magento from Shopify in one simple step after the installation.

Category: Shopify to Magento
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For what version is this Shopify to Magento Connector work with?

Posted by admin

Shopify does not have versions to speak of, since it is a cloud based system. For Magento, this Connector will work only for Magento 2.1 and beyond.

Category: Shopify to Magento

 

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